 | Frequently Asked Questions |
Where do you pick up from?
For all of our daytime trips, We pick up on the beach next to the ferry dock in Cruz Bay in front of the restaurant High Tide. For our sunset trips we pick up at the National Park Dock in front at the west end of the Visitor Center building. If you are mobility challenged you may request in advance a National Park Dock pick up for any of our trips.
What should I bring?
Towels, sunscreen lotion (aerosol or spray sunscreen does not work well on a boat, save that for the beaches and bring your lotion), camera (underwater cameras are great to have also), and your passport for any BVI trip. Bring any personal items that you can not spend the day without.
What do you have on the boat?
We have snorkel gear on the boat (including float belts) for your use but you are welcome to bring your own if you prefer. We have raincoats on the boat for the rare instance that we get rained on. We also do keep spare sunscreen that you are welcome to use. And, we sell T-shirts, hats, sunglasses, drink coozies and Fish ID cards. We serve sodas, water, beer and rum drinks. See each trip description for what we serve for food.
I see forecast for rain everyday of our vacation... What do you do when it rains?
We rarely have to cancel a trip due to rain. The forecast always says we have a chance of rain. This usually means it may or may not rain somewhere in the Virgin Islands for a few minutes. Mostly, this is rain is from passing showers which we can often sail around and point out: "look it is raining over there" or "look it's a rainbow."
How do I know if I will get motion sickness?
This is usually not a problem... we have a very stable boat and relatively calm seas. However, if you are prone to motion sickness in a car or have experienced motion sickness on boats in the past then you will should take preventative measures. Taking medication the night before your trip and again in the morning is all most people need. There are also acupressure wrist bands available or natural ginger tablets that some people find helpful. The easiest thing to do is keep your eyes on the horizon and watch all the pretty beaches and islands that we pass by.
I see cats in some of the photos, do you have cats on the boat?
No, we no longer have cats on the boat, they both lived long and happy lives but are no longer with us. We keep the photos for happy memories.
How many people do you take?
On our daily trips with mixed groups we take a maximum of six people. For private groups/families we can take up to ten people.
What days do you offer each trip?
Our schedule is determined by whoever books first, we will book a trip with a minimum of two people and try to add more people. If you want a particular trip on a certain day it is best to book early. We accept advance reservations.
Do you offer custom trips?
Yes, we can customize a trip to fit your group's interest, based on the realms of a sailboat. All of our trips are flexible on timing based on our guests' interest. Just ask is you are interested in something special and we will let you know if we can do it. Some places (like the Baths) are too far for a sailboat day trip. Some trips might be great one day but not the best conditions on another, we can advise you about all of that.
Do you offer private trips?
Yes, all of our trips are available at a "boat" rate if you would like to have a private trip.
Private trips are great if you want the whole day to be about you and what you want to do.
Can you accommodate special request?
We are very accommodating, just ask. Need a birthday cake? We can provide one.
Want to try sailing the boat? We will let you give it a try. You get the idea...
Do you offer Gift Certificates?
Yes, we can make a Gift Certificate for you and email a .pdf file for you to print.
We can charge the trip to your credit card (MC or Visa).
Just email us or give us a call with your requests!.
Are you licensed and insured?
Yes, we have all of the required licensing, insurance, permits, safety training, first aid training and more. Jason has a 100-ton master Captain's License. Leslie is a licensed and insured PADI Master scuba instructor and Emergency First Response instructor.
Do you take credit cards?
While we love cash, we do accept Visa or Mastercard. We also accept travelers cheques.
What about tipping?
We are a service industry just like a restaurant. The crew is very low paid. If you had a good time, a customary tip would range from 15 to 20%. But feel free to tip as you see fit!
Do you have an age limit?
No, we will take anyone from infants on up. Our greatest age range on one trip was a couple aged 85 and 89 along with a younger couple and their 2 year old. Everyone had a fantastic time! And, even better, everyone snorkeled!